Omnichannel

Should your brand build an app? Explore when apps drive higher conversions, retention, and growth, with real examples and expert insights.

Know how Duroflex transformed from a legacy mattress brand into an omnichannel leader by blending online research, offline experience.

From D2C to omni-channel scale, K. Ganesh shares insider lessons on disruption, data, and building startups that win from zero to one.

Learn how D2C brands use the Virality Quotient, great products, smart referrals, and true virality to turn customers into growth drivers.

At ET MarTech Summit 2025, I explored how AdTech drives demand while MarTech delivers results with data, automation, and personalization.

Adobe grew from $3.2B to $22.6B by using a DDOM democratizing data, and driving 10X customer-centric growth.

Omni-channel marketing careers blend marketing, analytics, and technology to drive growth across online and offline customer journeys.

DilSe Omni Podcast explores when brands should build apps, key app KPIs, and how apps drive retention, revenue and repeat purchases in D2C.

Inspired by DilSe Omni podcast insights, this blog explores how personalization and individualization power customer retention and loyalty.

Why do customers almost buy but don’t? Non-buyer surveys uncover drop-off reasons, helping brands boost conversions beyond NPS.

Saurabh and Anand uncovered how real customer listening drives better retention, shaped by Anand’s journey from Burrp to CleverTap.

A fresh take on AI marketing from the Agentic Marketing 2025 Seminar, featuring insights from Google, Gartner, Netcore, and industry leaders.