Loyalty

65% of loyalty members in India are inactive. Here's how to measure real loyalty — and fix the gap most brands never see.

Learn how D2C brands use the Virality Quotient, great products, smart referrals, and true virality to turn customers into growth drivers.

Why do loyalty programs fail? DilSe Omni Talks reveals a 5-step framework that actually drives customer loyalty.

DilSe Omni Talks explores real loyalty with expert Mahadevann Iyerr and the big mistakes brands make in loyalty programs.

True loyalty goes beyond cashback and points. Learn how brands can build lasting connections through emotional, memorable experiences.

Track these 5 key loyalty KPIs—repeat rate, redemption, renewal, and more—to boost retention, engagement, and customer lifetime value.

Know how loyalty programs drive repeat purchases for D2C brands, when they work best, and when they might not be the right fit.

Unlock the full potential of digital marketing with our ultimate guide to navigating the complex MarTech ecosystem and select the right tools

Loyalty programs have evolved from simple points to personalized experiences that build stronger customer bonds and boost brand growth.

Learn about what drives your custonmers - loyalty programs, points, cashback, and subscription services. Explore their different KPIs.